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Course Title:
The Joys and Challenges of Diversity: Getting the Message

Instructor:

Janet Ohene-Frempong, MS

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1. The 4 domains of the skills and competencies of "health Literacy" are:

2. What is the difference between the terms “culture” and “diversity”?
a. Culture can lead people down a narrow path while diversity invites people to see the even broader range of things that make us differb. Culture can lead people down a broad path while diversity invites people to see the even broader range of things that make us differc. Culture invites people to see a broad range of shared customs while diversity invites people to see the even broader range of things that makes us differ

3. Which is not a challenge that may get in the way of providing useful written information

4. The three themes of CLAS standards are Culturally Competent Care, Language Access Services, and Organizational Supports for Cultural Competence

5. All of the following are ways to improve verbal and/ or written communications with patients, clients or consumers from diverse backgrounds except: